REFUND POLICY – SoakLux

We offer a 30-day return policy from the date your order is delivered.

To qualify for a refund, products must be unused and returned in their original condition. If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.

Refunds are issued back to the original payment method after the returned item is received and inspected. Shipping costs are non-refundable unless the item was incorrect or damaged upon arrival.